Questions about your loan?

First Guaranty Mortgage Corporation (FGMC) is the holder of your mortgage loan. While FGMC is your mortgage lender, the company does not collect monthly mortgage payments from you. This is where Flagstar Bank, FSB comes in. FGMC has engaged Flagstar Bank, FSB to be its mortgage servicer, meaning you receive and make your monthly mortgage payments directly to Flagstar Bank, FSB.

Below is some helpful information on who Flagstar Bank, FSB is, as well as information on where and how to make your mortgage payments, a list of borrower fees and contact information.

Who is Flagstar Bank, FSB?

Flagstar Bank, FSB is the servicer of your loan. You make your monthly mortgage payments to Flagstar Bank, FSB and they also maintain your escrow and provide you with customer service. For more information, visit their website.

How do I make my monthly mortgage payments to Flagstar Bank, FSB?

Flagstar Bank, FSB offers a variety of payment options. Click here to view the options and set-up recurring monthly payments, pay by phone, pay online, pay by MoneyGram® or pay by mail.

What borrower fees does Flagstar Bank, FSB charge?

Click here to view the list of Borrower Fees that may be charged.

If you need further assistance or have additional questions, you can contact Flagstar Bank, FSB’s Customer Service team at 800-968-7700. Their offices are open Monday through Friday 7:30 AM to 8:00 PM and Saturday from 7:30 AM to 4:00 PM EST.

You can also contact First Guaranty Mortgage Corporation for servicing questions or questions about your loan at (800) 372-6499 or